|
SHIPPING INFORMATION Please note: Our shipping is now set up to give you actual shipping rates, including insurance. Occasionally you may select an option that won't work (i.e. flat rate envelope) and we will need to change the method to accommodate your package. If we are able to adjust your shipping to a lower rate, we will do so.
**Free UPS Ground shipping with any order over $100.00!** (no coupon necessary) **Contiguous US States only.
(Please note: We only ship and process orders on business days.
Business days are Monday-Friday, excluding major holidays.)
Our Shipping Methods:
UPS GROUND
Contiguous US Only
(1-3 business days processing time, not including shipping time.)
USPS PRIORITY MAIL
US Only
(1-3 business days processing time, not including shipping time.)
UPS 2 DAY AIR
PLEASE NOTE: THIS IS OUR ONLY UPS SHIPPING OPTION FOR ALASKA AND HAWAII(1 business day processing time, plus 2 business days shipping time.)
UPS GLOBAL EXPRESS
If order received by 10:00 a.m. PST, it will be shipped same day.
USPS Global Priority
Canada, Mexico, Europe, Australia, New Zealand, Japan. We can only ship up to 6 yards in a flat rate envelope for $10.99. Sometimes you will find shipping less expensive to place 2 separate orders if you are ordering over 6 yards, than it would be in a variable weight Global Priority envelope with all shipped together.
USPS Air Mail Post
All countries
USPS Air Parcel Post - International
All countries
PAYMENT
Our preferred method of payment is by credit card directly on our site.
We accept Visa, Mastercard, Discover, American Express, and Optima.
Credit cards used for payment must have a U.S. billing address.
Paypal payments are accepted on our site and there is a small service charge applied for using PayPal. The amount will be noted to the customer at checkout. PLEASE NOTE: If you wish to add eBay items to your order, do not pay using PayPal. Once your order has been paid through PayPal, it cannot be adjusted.
Please e-mail ( info@divafabrics.com) or call us toll free within the US (1-800-609-6193) if you have any questions!
FAQ’s
Do you have a store I can visit?
We are an on-line store only. Everything we sell is available for purchase on our website. If you have questions about an item, you can call us at 1-800-609-6193. We are always happy to help you in your selections.
Can I get swatches of fabrics I am interested in?
We do not sell swatches at this time. However, you may purchase a fat quarter of any of the fabrics you are interested in for $3.00 each. Our store is not set up to allow these fat quarter yard purchases, so you must call us to make arrangements.
How wide are the fabrics?
The fabrics we sell are 44-45" wide unless otherwise noted in the description.
Are the fabrics 100% cotton?
We sell only 100% cotton unless otherwise indicated in the description. We do not sell cotton blends.
Can I purchase a quarter of a yard?
We do not cut and sell 1/4 yards of our fabrics, except for part of our fat quarter bundles.
Do you have a printed catalog?
We do not have a printed catalog.
How much fabric do I get for the price listed?
All of our fabrics are priced and sold by the half yard. If you wish to order more, please do so in ½ yard increments.
Do you sell wholesale?
We do not sell wholesale but you can save money by taking advantage of our free UPS Ground shipping offer for orders over $100.00, plus no sales tax is charged for orders shipped outside of California.
Can I order by phone?
Yes, we will take phone orders. When phoning in your order, please have item name and number available and credit card you wish to pay with.
Do you accept international orders?
Yes, we do. All international orders, except Canada, will be shipped via US Postal Service Air Parcel Post, Global Priority or Express Mail.
OTHER INFORMATION
FABRIC INFO
Fabrics are purchased by the half yard. To order more than ½ yard, entered desired number of ½ yards you would like when the fabric is in your "shopping cart". Multiple ½ yards will be cut as one piece.
Fabrics are 100% cotton and 45" wide unless indicated.
Cotton fabrics will shrink when washed.
Please use care when laundering.
Prices are subject to change.
RETURN POLICY
We at Diva Fabrics are committed to your satisfaction. We are happy to refund or replace any incorrect or defective item as long as it is returned in the same state in which you received it. Fabric that has been cut or washed cannot be returned for a refund. Returns MUST be received WITHIN 30 DAYS of the shipping date of your order. Books, magazines and patterns are NOT returnable due to copyright issues. Shipping charges cannot be refunded.
MAILING LIST
Join our mailing list to receive updates and sale notifications and coupons!
You can join by simply e-mailing us at: subscribe@divafabrics.com
We do not share our customer's information with any other party - your privacy is assured.
TAX
California residents pay 7.25% tax. All other states do not pay tax.
CATALOG
We do not have a printed catalog at this time.
GIFT CERTIFICATES
We will soon be offering gift certificates for sale.
Watch for this new feature.
PRIVACY
We strictly adhere to our privacy policy. We do not share our customer’s information with any other party. Customer information is used for order processing only.
Your privacy is assured! (We hate spam too!)
|
